Brakes Plus Customer Review Plano Ohio Drive 7-22-2015

Brakes Plus Plano Ohio Drive | Oil Change & Automotive Repair Service
8620 Ohio Dr. Plano, TX 75024 | (972) 377-6599

Brakes Plus customer review, submitted via Yelp.

First, Anthony and Matt are hilarious and made waiting in the waiting area a blast. They also have wi-fi here so I was able to work while I was sitting there at one of the two little mini desks they have. (Convenient and awesome? Yes.)

I think the main reason I wanted to post this review was that they were honest with me about what I needed. I had come in because I’d done my original brake job on my 8 year old car at a different Brakes Plus location and wanted to come back when I thought they were squeaking and the pads might be low. Instead of just telling me I needed to replace them and taking my money, the guys were honest and told me I had 1/2 the pads left and didn’t need to worry about it. They did mention some other things I could do, but there was NO pressuring sales tactics. It was just a “hey, FYI, if you wanna do this since you’re here.” I ended up doing one of them and they even gave me a coupon that was floating around that I hadn’t had!

Such a positive customer service experience and I’m so glad to know that (it seems) all the locations for this company are run honestly and with nice, fun staff!

Jennifer W.

Yelp Review