Brakes Plus Customer Review Avondale 9-25-2015

Brakes Plus Avondale | Oil Change & Automotive Repair Service
13065 W Rancho Santa Fe Blvd Avondale, AZ 85392 | (623) 935-9166

Brakes Plus customer review, submitted via Brakes Plus Customer Service Online Form.

Dear Brakes Plus,

I recently brought my car to Brakes Plus in Avondale, AZ for a four-wheel alignment. I also was experiencing a noise in the front end I wanted diagnosed. Being a shade-tree mechanic of 40+ years I had my suspicions but desired confirmation. The staff at this location, specifically Tyler and Lana were extremely pleasant, courteous, and professional. After diagnosing the problem, I was given a fair estimate for the repair and decided to have Brakes Plus perform the repair rather than myself. Since the repair was going to take a couple of hours, I was offered a courtesy ride home by Tyler. I received a call back 30 minutes earlier than expected to tell me the car was complete and ready for pick up. Tyler even insisted on test driving the car himself with me to verify the repair was satisfactory, which it was. I couldn’t be more pleased as a customer.
It is rare these days to experience this level of service. I will happily recommend this location to my friends and family in the future.

Sincerely,
Fred L.