Brakes Plus Customer Review Arvada 5-28-2015

Brakes Plus Arvada | Oil Change & Automotive Repair Service
5465 Wadsworth Bypass Arvada, CO 80002 | (303) 467-2500

Brakes Plus customer review, submitted via Google.

To put value on this rating I work for a very large marketing and advertising company and I know that bad word always spreads faster then good and I know that when you see ratings that are bad it usually is less then 1% of the business of the company….. I took my car in about 1 1/2 weeks ago and they did some great work and very honest about service and what needed to be done. I had my CV Axel, front breaks and rotors, rear break rebuild, fluid flush on the break system flush, sway bar replaced, oil change air filter, cabin filter, and calibrated the breaks for even wear with some other minor things. They have great techs and management. I had one issue after getting the car back that was unforeseen even by another master tech from ford said there would have been no way that they could have seen this as it is an inner axel seal that was replaced by breaks plus. Keep in mind that it is not a fault of anyone but fords. If you look online a huge issue with that seal across the board. So I took my Car back to Breaks Plus and let them know what was happening and without hesitation they took my car and put it on the lift to check it out. I was kind of scared to here the out come but John came in and said hey we will fix it sorry for the inconvenience and said we will make this right I cant have you leave in this car in the condition that it is in, handed me a key for a nice loaner vehicle and said you might need to put gas in it but if you do bring me the receipt and I will give you your money back. I am so please to announce that I am now a life time customer of Breaks Plus! Thank you to everyone involved in getting my car up and going! I cant wait to get it back been nothing but a great experience!

Jedediah S.

Google Review